Career Opportunities with
Montana Stockgrowers Association

Director of Membership Services

The Montana Stockgrowers Association is currently seeking applicants for the Member Services Director. This position is focused on ensuring members get the maximum benefit from their membership, while developing new opportunities for existing and new members. If you have extensive knowledge of Montana agriculture, enjoy advocating on behalf of Montana’s ranchers, and want to be a part of an invested team, this could be the role for you.

Reports To: MSGA Executive Vice President

Functions 

The position will develop systems to effectively communicate with members and potential members, detailing how a membership helps Montana ranches and farms be more successful. The position will work to implement an effective and innovative recruitment program, along with a high retention program, that will increase membership and meet the goals set by the EVP and the Strategic Plan of the Board of Directors. This position will be conducted in the MSGA office.

Duties and Responsibilities 

  • Recruit new members and increase the net membership numbers and budget goals 
  • Develop and implement an effective and innovative new membership development campaign   
  • Increase association membership engagements in local regions through effective marketing campaigns    
  • Increase membership communications through Customer Resource Management (CRM) database, utilizing quantitative results 
  • Develop a membership Success Scoring System that guides decisions to maximize membership retention
  • Proficiently use and improve Customer Resource Management software system and database
  • Coordinate with the Director of Marketing and Communications for membership communications
  • Assist in personal calls to current and prospective members 
  • Meet monthly, quarterly, and annual recruitment goals set with the Executive Vice President 
  • Maintain membership database systems
  • Evaluate means to improve membership retention program 
  • Work with the staff to develop programs to increase membership and to give more value to present members
  • Research and evaluate potential member benefits programs
  • Participate in all MSGA sponsored events
  • Other duties as assigned

Qualifications: Successful candidates must possess a bachelor’s degree in agricultural communications, public relations, marketing, business administration or related field of study, and/or have relevant experience in sales processes. A background in livestock or agricultural practices is desired but not required. Experience and knowledge in database management are preferred.  Successful candidates should have strong organizational skills, communication and writing skills, and the ability to meet deadlines. Knowledge of Microsoft Office suite of software and the Adobe Suites is a plus.

Additional Information: Salary based on experience. Please send a cover letter and resume to Jay Bodner, [email protected] or 420 N. California St., Helena, MT 59601.